OUR SERVICES
CONTENTS RESTORATION
Your valuable items can be saved if treated early.
Water Damaged Contents
At Leader Restoration, we understand that water damage can be a major issue for your property, and if not handled promptly, can lead to the growth of mould and other harmful microorganisms.
That’s why our dedicated response teams are available 24/7 to provide fast and efficient water damage restoration services.
Our professional experts use state-of-the-art equipment and restorative products to salvage your affected contents.
We prioritise prompt action to minimise the damage and prevent the growth of mould. According to industry standards, water damage restoration should begin within 24 to 48 hours after the incident occurs. Our team understands the importance of this and works quickly to get to your property and start the restoration process.
We take a comprehensive approach to water damage restoration, starting with the removal of standing water, followed by drying and dehumidification of the affected areas. We also use specialised equipment to detect hidden moisture and prevent the growth of mould. Our team of restorers will then remove the affected contents that can be salvaged to a secured facility for detailed restorative cleaning. Once completed, the items will be re-instated. Any non-salvageable items will be listed and disposed of to prevent contamination of other items.
If your home requires building repairs, and onsite storage is not available, our warehouse facilities provide a safe storage option for your repaired contents and furniture. Our technicians will even pack up, remove, and re-instate your items on completion of repairs. Trust Leader Restoration as the professionals in water damage restoration and let us help you get back to normal as quickly as possible.
Fire Damaged Contents
At Leader Restoration, we understand the devastating effects of fire and smoke damage on your property and possessions.
Our team of professional technicians are equipped with the necessary tools and expertise to restore your items to their pre-damaged condition.
We begin by using heavy-duty HEPA vacuums to remove any soot from your household contents and textiles, ensuring that all surfaces are thoroughly cleaned before proceeding with manual cleaning and deodorising.
Our specialised process also includes the use of proper odour removal techniques to minimise any lingering smells.
In cases where smoke molecules need to be broken up and eliminated within the home, our technicians will carefully pack and transport affected Items to our warehouse where they will be treated in our purpose-built Ozone Room located at our head office in Beenleigh.
For non-washable clothing and curtains, we provide off-site traditional dry-cleaning or specialised cleaning processes to ensure that your items are treated with the utmost care.
We understand the importance of acting quickly to prevent further damage and minimise losses.
Our team is available 24/7 to respond to any emergency fire and smoke damage restoration needs.
We take a comprehensive approach to water damage restoration, starting with the removal of standing water, followed by drying and dehumidification of the affected areas.
We also use specialised equipment to detect hidden moisture and prevent the growth of mould. Our team of restorers will then remove the affected contents that can be salvaged to a secured facility for detailed restorative cleaning.
Once completed, the items will be re-instated. Any non-salvageable items will be listed and disposed of to prevent contamination of other items.
If your home requires building repairs, and onsite storage is not available, our warehouse facilities provide a safe storage option for your repaired contents and furniture.
Our technicians will even pack up, remove, and re-instate your items on completion of repairs. Trust Leader Restoration as the professionals in water damage restoration and let us help you get back to normal as quickly as possible.
Step-By-Step Guide To The Claim Proccess:
Once the initial assessment is complete, we create a detailed report of the damages and recommendations.
This report will be submitted to the insurance company for review.
In some cases, the insurer may request to review our report and request a quote before providing approval to proceed.
We now continue with any further restoration requirements. This may just be taking moisture readings to ensure all building materials are dry and the removal of any drying equipment.
At the other extreme, it may entail collaborating with a builder to strip all wall and floor linings from the property to facilitate structural drying. It really is a case-by-case situation.
In general, the continued restoration process includes repairing, cleaning, and restoring the property to its pre-damaged condition.
We will monitor the restoration process to ensure that everything is going smoothly.
Any issues that arise will be addressed promptly to ensure that the restoration work is completed on time and within budget.
Once the restoration work is complete, we will conduct a final inspection to ensure that everything is in order.
The property will then be handed over to the builder for reinstatement repairs or back to the property owner, depending on the nature of the claim.
Finally, the insurance company will settle the claim with the owner for any contents items that could not be restored.
